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OUR AWESOME SERVICE GETS NOTICED
While Amy and her team at Lube Town continue to focus on exceeding client expectations one service at a time and remain committed to challenging the status quo in the oil service industry by implementing novel, customer-focused initiatives, their efforts have not gone unnoticed. Lube Town’s business accomplishments have been recognized in the National Oil […]
LUBE TOWN SUPER HEROES IN THE BUSINESS OF DOING GOOD
All the while her business is growing with each satisfied customer, Amy remains grounded on her true motivation: being thankful for the opportunity she gained by coming to Canada and giving back to her adopted country. “Lube Town has embraced an unrelenting commitment to being an exemplary community member. It’s something I very much care […]
NO DUMB QUESTION
In addition to transforming the industry with her novel approach to service efficiency and quality, Amy’s also taken great pride in creating a welcoming environment at each Lube Town shop. “It’s essential to me that Lube Town be a place where vehicle maintenance gurus, rookies, females, males, young and old alike can all feel welcome […]
WE TAKE OIL CHANGES SERIOUSLY:PROPRIETARY MILITARY CALL AND RESPONSE SYSTEM FOR YOUR VEHICLE
In the early beginnings of Lube Town, Amy realized she could significantly elevate customer express oil change center experiences by incorporating her computer science smarts as well as her military call and response background into her business practices. “One thing that shocked me very early in the industry was that my franchised competitors in the […]
LUBE TOWN (and two babies!) IS BORN
After owning the mechanic shop and gaining valuable experience for five years, Amy identified an opportunity in the quick lube industry in 2008. “The idea of creating a more convenience-based vehicle service business built around quick oil changes appealed to me. I had the conviction that I could transform that industry with my commitment to […]
STARS ALIGN FOR FIRST BREAK INTO THE AUTOMOTIVE BUSINESS
Early into her MBA, Amy received an unsolicited call from a family friend offering a partnership opportunity and eventually an ownership position in a mechanic shop. “I had never done that kind of work before and had to learn everything, from building customer relationships and managing staff to completing basic tasks on the vehicles,” she […]
ENTREPRENEURIAL SPIRIT RUNS DEEP
Despite being professionally challenged in her full-time computer science work, Amy felt her innate entrepreneurial potential wasn’t being maximized. “I always had a hunch that entrepreneurship was my passion but I didn’t know where or how to channel that energy.” Eager to make the leap into entrepreneurship and unafraid to go all in, Amy quit […]
THE POWERFUL EFFECT OF HUMAN ADVERSITY ON GRATITUDE AND MOTIVATION
Amy escaped communist-torn Vietnam in the mid 1980’s with her family and established in Calgary (Alberta). “We started off with no money, no connection and no ability to speak English,” she recalls. “At the same time, we were extremely grateful for this unique chance to start our new life and build new dreams in Canada.” […]
TODAY WE A PRIVATELY-HELD AUTOMOTIVE MAINTENANCE INDUSTRY LEADER
Fortunately, lots has changed since Amy’s first tire changes and stressful vehicle maintenance experiences. Now at the helm of Lube Town, Amy has fueled on her past experiences to create a company that is recognized as one of the industry’s local automotive super hero. By focusing on client satisfaction, incorporating sophisticated computer software, using military […]
HOW A TIRE CHANGING ADVICE LEAD TO A BUSINESS IDEA
Amy didn’t know it at the time but an early tire changing tip from her father served as a catalyst for her interest in automotives and later evolved into a desire to transform the industry. “When I got my driver’s license, my father taught me how to change a tire for fear of me getting […]
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